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Privacy Policy

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Effective Date: 05/09/2025
Last Updated: 05/09/2025

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1. Introduction

At Vero Social we are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible way. This Privacy Policy explains how we collect, use, and protect your information when you interact with us.

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2. Information We Collect

We may collect the following personal information when you contact us, complete a form, or use our services:

  • Full Name

  • Company name

  • Email Address

  • Phone Number

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3. How We Use Your Information

We use your personal information to:

  • Respond to your enquiries and provide our services

  • Send you relevant updates, offers, or marketing communications (with your consent)

  • Improve our services and customer experience

  • Comply with legal obligations

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4. Legal Basis for Processing

We process your personal data under one or more of the following legal bases:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Our legitimate business interests

5. Data Sharing & Third Parties

We do not sell your personal information. We may share it with trusted service providers (such as email or SMS platforms) solely to deliver our services. All third parties are required to keep your information secure and use it only for the purposes we specify.

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6. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

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7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • Object to certain types of processing

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

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8. Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, use, or disclosure.

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9. Money‑Back Guarantee

We offer a money‑back guarantee if your business does not receive at least 5 qualified leads within 30 days of our service. This guarantee applies only to the fees paid directly to Vero Social for our services and does not include any amounts spent on Facebook Ads or other third‑party advertising platforms.

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10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Vero Social
📧 Email: info@verosocial.co.uk
📞 Phone: 07903 576928

 

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